Travel fees for Bridal Hair & Makeup by Edie may apply if you need us to travel outside of the Dallas-Fort Worth area. The bride is responsible for paying all parking fees at venues and hotels. It is the responsibility of the Client to be sure BHME parks in designated areas for visitors where they live, any tow charges will be the responsibility of the Bride/Client.
Cancellation Policy & Bridezilla Clause
Bridal Hair & Makeup by Edie reserves the right to cancel a booking due to extreme conflict of personality, contagious disease, or the Bridezilla clause. Our Bridezilla clause states that, "If a bride or representative of the bride becomes unruly or abusive at any point, Bridal Hair & Makeup by Edie will cancel any and all agreements and booking without refund."
Accepted forms of payment include cash, check, or credit card. We accept MasterCard®, American Express®, Visa®, and Discover®. We look forward to helping you celebrate your big day! Any payments $350 and under will require full payment on date of booking. For large bridal parties, all booking fees must be paid on one card, unless otherwise discussed.
There is a cancellation fee of 50% of your remaining payments if you cancel within 60 days of your booked date unless otherwise agreed upon. Please notify us as soon as possible if you intend to cancel the services of our hair and makeup artists .
Please be advised, 50% or more of your overall payment may not be refunded if there was fault of your own or you refuse resolution if circumsatnces are due to miscommunication on your part regardless of the date. Bridal Hair & Makeup by Edie tries to offer resolutions to circumsatnces out of their control because we want our relationship with you to remain positive and in tact so that you receive the best quality services offered.
*Note: If you pay for services 10 days or more away from date of event with out signing contract and fail to respond to the request for the signed contract and other additional information needed there will be no refund..Explanation follows..
(Because You paid, the date is frozen due to payment, which prevents another bride from stealing your date, yet also prevents BHME from booking another bride instead causing loss of revenue (which is why it is so important that you sign and return the contract with payment of agreed amount on the same date in order to secure your booking) so please understand, as professional's, BHME cannot provide actual services without the Contract which protects both You and BHME, and we definitely cannot provide services without Your Location and Time for the Day of.) We make every effort to get the requested information up to the day of because we are ecxited for you and want your special day to be perfect and beautiful too.
IF there is a Refund coming to you, it will take place as soon as funds are available this could take anywhere from 2 weeks to months depending on the process.
Please be patient, you will receive your refund less the 50% deposits.